Clara Susset is Chief Operating Officer at m1nd-set. She has been with m1nd-set for 10 years and leads the team of analysts working on travel retail, airport and airline research projects. She also manages m1nd-set’s subscription-based service B1S and the agency’s consultancy work for global brands, as well as industry associations and several leading retailers.

Clara brings her solid expertise in ad-hoc travel market research and reporting, and is responsible for the overall team coordination.

After graduating with a Master's Degree in Management from the prestigious HEC Business School in Lausanne, Clara gained several years' experience as a project manager and then Research Director before being promoted to her role as COO.

As well as her Master's Degree, Clara also has a Bachelor's Degree in Economics from the University of Neuchâtel in Switzerland and is fluent in French, Spanish and English